• Enjoy complimentary free shipping. Take advantage of our free shipping offer.

  • Contact us by email. Please allow 2 business days for a response.

  • Payment secure Secure your payment with our trusted payment system.

Have a question?

Our common questions

Is free shipping available?

Yes, free shipping on orders more than $75 dollars. View our Shipping and Delivery page for details.

Is the product I'm looking for in stock and available?

Thank you for your interest in our products! All items in our store are made to order, and we are proud to say that our dedicated team handles all printing and production in-house within the United States.

Please note that our current turnaround time for production is typically 7-10 business days, excluding holidays. For the most accurate information, we recommend checking the banner at the top of our website, where we update the expected turnaround time regularly.

If you have any specific questions about a product or need further assistance, please don't hesitate to reach out to our customer service team. We're here to help!

What are your return policies?

Thank you for your interest in our return policies. We offer a 7-day return policy from the date you receive your item. Please note that we do not provide refunds; instead, we issue store credit for eligible returns.

To initiate a return, please send an email to support@doubleedgecollective.com within the 7-day window from receiving your item. Our customer service team will respond to your request within 3-5 business days with further instructions.

When contacting us, please reference the following details to help expedite the process:

  • Your order number
  • The reason for the return
  • Any relevant photographs or information regarding the issue

When will I receive my order?

Thank you for your order! We strive to fulfill and ship orders promptly. Typically, orders are processed and ready to ship within 7-10 business days from the time of purchase. Please note that this turnaround time begins the business day after your order was placed.

Once your order has shipped, you will receive a confirmation email with tracking information to monitor its progress. Delivery times vary depending on your location and the shipping method selected at checkout.

For the most accurate estimate regarding your specific order, including any potential delays during holidays or busy periods, please feel free to contact our customer service team. We're here to assist you with any further questions you may have.